Client’s Problem
The client managed a wide variety of inventory across multiple suppliers and SKUs, each with unique part numbers that had to be manually entered into their Point-of-Sale (POS) system. This process was:
Consuming a significant amount of the Owner’s time.
- Creating frequent mismatches between orders and received SKUs leads to inaccurate inventory and supplier management challenges.
- Causing pricing errors in the POS system, resulting in items being sold at the wrong price, and sometimes even at a lower price.
General Analytic’s Solution
General Analytic stepped in with a cost-effective, round-the-clock POS management solution:
- Our team updated the client’s POS system regularly at a rate below the state’s minimum wage cost for internal hires.
- The client simply sent pictures of manufacturer tags (with pricing and item numbers), and General Analytic updated the POS system overnight.
- We also managed sale discounts, custom pricing, and any client-designated updates, ensuring that by the start of each business day, the POS system was fully up to date.
The Results
- Within days, the client’s POS was fully updated, and manual cashier pricing was completely eliminated.
- All incorrect or outdated pricing was removed, protecting margins.
- The POS database became better organized, enabling stronger inventory visibility and management.
- The client gained back valuable time, reducing operational stress and improving day-to-day efficiency.